The NHS trust that runs hospitals across the area has been given the top rating by inspectors.
England’s Chief Inspector of Hospitals has named Western Sussex Hospitals NHS Foundation Trust – which runs St Richard’s Hospital in Chichester, Worthing Hospital, and Southlands Hospital, in Shoreham – as only the third acute trust to be awarded a rating of ‘outstanding’ after its inspection by the Care Quality Commission (CQC).
Trust chief executive Marianne Griffiths said: “We are absolutely thrilled. Our staff provide exemplary standards of care, day in, day out, and to be rated Outstanding by the CQC is acknowledgement of the exceptional service they provide. We have 6,500 staff and we’re committed to giving every one of them the power to make a difference.”
Factors that contributed to the Outstanding rating included a clear and consistent focus on safety; delivering care that is based on the needs of patients; trust-wide learning from incidents and complaints and exceptional leadership.
Worthing Hospital was rated as outstanding, as was St Richard’s Hospital in Chichester, while the smaller Southlands Hospital, in Shoreham, was rated good – the second highest rating – overall .
A team of CQC inspectors and specialists including doctors, nurses, managers and experts by experience spent four days at the trust in December, 2015. The Chief Inspector of Hospitals, Professor Sir Mike Richards, said: “Western Sussex Hospitals NHS Foundation aspires to be one of the best patient-centred services in the National Health Service, with a trust-wide mantra of patients first.
“We found that this ambition was understood and embedded in the practice of staff across all professions and at all levels. The trust focuses first on improving quality and safety. Staff and patients who we met during this inspection spoke positively about the patient journey and the striving for continual improvement.
“We found a clear focus on quality improvement, innovation and safety, starting even before patients are admitted. Services are clearly designed to meet the needs of individuals, with services providing continuity of care from the hospital into the community.
“I congratulate the trust and all its staff on this outstanding rating.”
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