People with learning disabilities are well looked after – despite criticisms the home they live in is ‘poorly maintained’.
Inspectors from health watchdog, the Care Quality Commission (CQC) have rated Walberton (South Coast) care home ‘good’.
We accept that there are areas of improvement and are taking immediate action to address those areas of concern.Hilary Crowhurst, HF Trust
However, inspectors said the effectiveness of the home ‘requires improvement’ – finding areas of the home were poorly maintained and ‘not always clean’.
A report by the CQC states: “Flooring was stained and damaged.
“This included stained carpets in communal areas and bedrooms as well as worn and stained vinyl flooring in toilets. There was an odour of urine in the hall way of two houses near a communal toilet.
“A relative, and one of the people living at the service, referred to a number of repairs needed.”
Inspectors said the list of repairs were ‘extensive’, with 70 repairs on the maintenance list.
The home, which is run by charity HF Trust Limited, provides care and accommodation for up to 33 people with learning disabilities – aged from 31 to 67 years old.
Staff were praised for treated people with ‘kindness and dignity’ and had respect and compassion for people they cared for.
The report states: “People received personalised care which took account of the varying needs of people so support was tailored to each person.
“People’s care needs were reviewed and changes made to the way care was provided when this was needed.
“People were supported to attend a range of activities including work schemes, day care and leisure pursuits.”
Hilary Crowhurst, executive director of operations at HF Trust said: “Overall we are pleased with the findings and that four out of five areas were rated ‘good’.
“We accept that there are areas of improvement and are taking immediate action to address those areas of concern.”