Haven to reopen holiday park in Pagham

Campsites and caravan parks in England will be permitted to reopen from Saturday, July 4 but Haven, one of the UK's biggest holiday park chains, is due to hold off until Monday (July 6).

Haven Holidays, which has resorts across the country including two in Sussex — Church Farm in Pagham and Combe Haven in Hastings — has unveiled plans on how it will be keeping holidaymakers safe once it reopens.

Strict hygiene and safety measures will be in place across all of its 36 holiday parks across the UK, to keep the risk of coronavirus transmission as minimal as possible between staff and campers.

A spokesperson said: "Following the latest Government announcement surrounding the hospitality industry, Haven has confirmed it will be reopening its doors to holidaymakers from Monday, July 6 in England.

"Our brand new Clean and Safe Charter has been designed to help guests, owners and team feel safe and secure, and includes the following changes to park operations."

A new check in process for holiday makers will see guests assigned a set arrival time and asked to arrive specifically within this allocated time slot. All guests will receive detailed instructions for the new process to ensure their arrival is as smooth as possible

The new process will be focused on getting new arrivals straight to their accommodation and pre-checked in to avoid large check-in queues

If guests need to visit our reception, a queuing system will be in place, in and out routes will be clearly signposted, and plastic screens will be put up to maintain social distancing guidelines

The spokesperson added: "We will also be reducing the number of holiday makers we allow on to our parks initially, to help with the social distancing measures we will have in place.

"There will be an introduction of way finding signage to help guests navigate the parks including where to access hand washing and sanitiser units in public areas.

"New hand sanitiser stations will be introduced around the parks to enable guests to maintain hand hygiene.

"In some cases, one-way systems will be implemented across the parks to best adhere to social distancing."

Haven is also introducing new dedicated cleaning teams focused on all public areas in the park, investing on average 200 hours per park of additional team member time who will be 'dedicated to keeping our public areas to the highest cleanliness levels'.

Face coverings will be provided to all team members that wish to wear them and should guests wish to do so, they can voluntarily wear a face covering whilst on park.

The company is introducing new cleaning standards and re-training all of its accommodation cleaning teams in relation to their personal approach to health, cleanliness & hygiene. This is said to include increased frequency of hand washing and use of hand sanitisers.

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